Vision and values

At IVC Evidensia, we're united by our unique values and principles that permeate everything we do. We also share a vision, a mission, customer promise, purpose and group strategy. They are common for all clinics in the IVC Evidensia family, all over Europe.

Vision

OUR VISION

Building the world’s best veterinary group.

OUR MISSION

Bringing people together to make animal care better.

CUSTOMER PROMISE

World-class veterinary care delivered locally.

PURPOSE

Our purpose is healthy animals and happy owners.

GROUP STRATEGY

We acquire great veterinary clinics that share our values and want to build their future with us.

We build and implement common core support processes to gain coherency and transparency, letting our clinics focus on what they do best, putting patients and customers first.

We create long-term value by investing in our people, practice and systems to deliver exceptional veterinary care and sustainable organic growth. We create our future through innovation and diversification.

Our values

Our three core values are essential to what we want our business to look and feel like. We remain true to these values in everything that we do.

WE CARE

We care for animals and people, keep our promises, treat each other with decency and respect.

WE DARE

We dare to innovate, encourage entrepreneurial thinking and identify opportunities to succeed in a changing world.

WE SHARE

We share knowledge, best practice and make decisions based on trust, dialogue, commitment and engagement.

“Our values are at the heart of how we build our corporate culture” – David Hillier, CEO at IVC Evidensia.

Our principles

BELIEF IN PEOPLE

The success of a practice is down to the individuals that work there. That’s why we invest in continuous professional development for all IVC Evidensia staff.

CLINICALLY LED PRACTICES

We believe that the best practices are led by our vets and we want it to stay that way. That’s why we place so much emphasis on our clinical boards.

INVESTMENT IN YOUR PRACTICE

We invest our money in refurbishments, facilities, equipment and technology so that you can provide the best possible care for our patients.

AN INDEPENDENT SPIRIT

Your clinic is the heart of your community and we want to stay that way. We always keep the spirit of the original practice intact.

EXCEPTIONAL CARE

We know your primary concern is delivering the best possible care. That’s why IVC Evidensia practices always put their patients first.

SHARING EXPERTISE

We’re incredibly proud of the depth of talent among our referral clinicians, as well as their state-of-the-art facilities.